Support
We're here to help
Get in Touch
If you have any questions, feedback, or need assistance with the Locals app, we'd love to hear from you. Our team typically responds within 24 hours.
Email us at hello@localsapp.com
Frequently Asked Questions
How do I create an account?
Open the Locals app and tap “Sign Up.” You can create an account with your email address or continue as a guest.
How are recommendations curated?
Our recommendations are curated by locals and seasoned travelers who know each city intimately. We focus on authentic experiences over tourist traps.
Is the app free to use?
Yes, Locals is free to download and use. Browse curated spots, save your favorites, and explore cities like a local at no cost.
How do I delete my account?
Open the Locals app, go to the Profile tab, scroll to “Delete Account,” and confirm. Deletion is immediate and removes all data associated with your account (saved spots, tips, preferences). If you can't access the app, email us at hello@localsapp.com and we will delete your account within 30 days.
Account Deletion
Open the Locals app, go to Profile, choose Delete Account, and confirm. You can also email hello@localsapp.com for help with account deletion.
Place Corrections
Send wrong hours, missing photos, map issues, or incorrect place details to hello@localsapp.com. Include the city, place name, and the correction needed.
Privacy Questions
For privacy questions, data access, or deletion requests, contact hello@localsapp.com.